No unauthorised reproduction or mirroring permitted. We regret we are unable to supply or support any US based customers at this time. As this is a new site, not every model is available so please be patient and we will be updating as quickly as possible. DrayTek Australia will repair the faulty item and return it to the address you specify. Step 3 Factory Reset - This erases the routers configuration, so first make sure you have details of your ISP account, and other router settings you may have changed. Use of these firmware updates on products intended for other markets can have unpredictable results due to different chipset and configuration of products intended for other markets. Wait seconds for the Router to reset.
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For Draytek Vigor router configuration e. If you encounter a problem with your Vigor router, please carry out the following steps to try and get the router working again. For more information, please visit the Draytek website or the Draytek HQ website.
Support can only be offered for Canadian market products running firmware intended for use in Canada. Repair Procedure Try the above troubleshooting procedure If the above does not solve the problem, please contact Tech support by email or phone 02with a description of the problem, and things you have tried to fix it. Quick Start Guide User Guide.
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All trademarks remain the property of their respective owners. Step 2 Log into the web configuration page and check the router settings. Turn the routers power switch OFF; and count to 10; Press and hold the Factory Reset button with a pin, pencil or similar while you turn the routers power switch ON.
If the DrayTek product is found fir,ware to be faulty, DrayTek Australia will charge the user for the repair and return. Draytek Canada Website Please note this Draytek web site is not connected with the entirely separate and unrelated Firmsare company with a similar name. Press the Factory Reset button located on the rear of most Vigor routers, or located on the front for models such as Vigor with a pencil or similar.
We do not fix user errors or problems in other attached equipment. Use of these firmware updates on products intended for other markets can have unpredictable results due to different chipset and configuration of products intended for other markets.
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DrayTek Australia will repair the faulty item and return it to the address you specify. Please complete the form, and send with the faulty equipment and a copy of the Invoice to our repair centre in Sydney as advised. Wait seconds for the Router to firkware. Network Systems Solutions can assist with adding IPv6 support to your network.
Note that DrayTek Australia will only replace products within 14 days of Invoice. Downloads on this site are intended only for use in Canada on Draytek equipment specifically intended firmwqre the Canadian market only. Occasionally the Firmware Upgrade may not work the first time. Step 3 Factory Reset - This erases the routers configuration, so first make sure you have details of your ISP account, and other router settings you may fir,ware changed.
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Vigor V V2 v3. Troubleshooting and Repair Posted by on 25 January The basic steps are Help Desk Software by Kayako.
Draytek Supports IPv6 Many Draytek models already support IPv6 or have support coming soon in firmware updates - remember to check back here for firmware updates if your model does not already have IPv6 support.
If the unit still does not work correctly, you may firmwate it to us for repairs. As this is a new site, not every model is available so please be patient and we will be updating as quickly as possible.
Log into the web configuration page and rirmware the router settings. No unauthorised reproduction or mirroring permitted. Select your Draytek model from the table below to download the appropriate firmware, driver, user guide or utilities.
For Internet access, check the "Online Status" page If so, please try again. Draytek Firmware, Utility, User Guides And Driver Downloads Select your Draytek model from the table below to download the appropriate firmware, driver, user guide or utilities.
Factory Reset - This erases the routers configuration, so first make sure you have details of your ISP account, and other router settings you may have changed. We regret we are unable to supply or support any US based customers at this time.
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